Send us a Message
Please complete the form below. All fields are required.
- Why doesn't my Sign-In work?
- If you haven’t signed in to online service since May 2015, you may need to create a new online account: Create Your Account . If you need help creating your new online account, please call us for assistance.
- Why is the system indicating my username or email address is not unique?
- You may have already created an account using that information or someone else has used that username or email address. If you think you might already have an account, the "Forgot username or password?" link on the Secure Sign-In page will help you retrieve that information.
- What information do I need to create an account?
To create an account, you'll need the following information:
• Your name as it appears on your policy
• Your Social Security number
• Your date of birth
In some cases, you may also need to provide your policy number, address and phone number.
- What can I do with my online service account?
Creating an online service account lets you manage some features of your policy online. You can:
• Make and schedule payments
• View and download a policy summary
• Update phone, address and email
• Reactivate a lapsed policy
Click here to: Create Your Account
- Where can I view and/or change my beneficiary?
For current beneficiary information, please call us.
To change your beneficiary:
• You may download and print the Change of Beneficiary Request Form.
• If your policy number starts with 21, download and print this Change of Beneficiary Request Form.
• When complete, you may return the form by mail or fax.
• If you have questions on how to complete the Change of Beneficiary Form, additional information can be found in our Beneficiary Information FAQs.
- How do I cancel my policy?
- The policy owner must call us to request cancellation.
Send Correspondence To:
Life, Health and Accidental Death and Dismemberment:CMFG Life Insurance Company PO Box 61 Waverly, IA 50677-0061
Annuity and Variable Universal Life:CMFG Life Insurance Company 2000 Heritage Way Waverly, IA 50677
Make a Secure Payment:
Need to make a payment? Skip the sign-in and make a one-time payment now. Simply have your policy/certificate number and payment account information ready.