Send us a Message
Please complete the form below. All fields are required.
- Why doesn't my Sign-In work?
- If you haven’t signed in to online service since May 2015, you may need to create a new online account: Create Your Account . If you need help creating your new online account, please call us for assistance.
- Why is the system indicating my email address is not unique?
- Either you already have another username in our system which uses this email account or someone else used that specific email address in our system. Please use a different email address.
- What information do I need to create an account?
To create an account, you'll need the following information:
• Your name as it appears on your policy
• Your Social Security number
• Your date of birth
In some cases, you may also need to provide your policy number, address and phone number.
- What can I do with my online service account?
Creating an online service account lets you manage some features of your policy online. You can:
• Make and schedule payments
• View and download a policy summary
• Update phone, address and email
• Reactivate a lapsed policy
Click here to: Create Your Account
- How do I cancel my policy?
- The policy owner must call us to request cancellation.
Send Correspondence To:
Life, Health and Accidental Death and Dismemberment:CMFG Life Insurance Company PO Box 61 Waverly, IA 50677-0061
Annuity and Variable Universal Life:CMFG Life Insurance Company 2000 Heritage Way Waverly, IA 50677
Make a Secure Payment:
Need to make a payment? Skip the sign-in and make a one-time payment now. Simply have your policy/certificate number and payment account information ready.